![]() We cannot be held responsible for the acts, omissions, negligence or gross negligence of any third party suppliers. JetSet-Go Travel acts as an agent in the booking of your travel products. Please ask your consultant for a copy of the third party terms and conditions. Third party suppliers are the providers of your travel and have their own terms and conditions. Your travel is booked through amongst others suppliers and tour operators of air transport, land accommodation, adventure tours, insurers, visa suppliers, forex suppliers and car rental companies. Who is responsible for my travel booking? All changes must be agreed to in writing by yourself, all fees relating to the change will be payable by you. The third party supplier as a rule charges a fee for changing your booking, JetSet-Go Travel will charge an administration fee. Please check with your travel agent about any penalties you might have to pay to change your booking, or whether you will be able to change your booking at all. Airlines do not permit name changes and travel arrangements are not transferable. Whether you can or cannot change your booking will depend on the rules of your ticket or the rules of the third party supplier supplying your product. If you do not make your flight or arrive late, you will be marked as a no-show and will lose your flight and any possible refund. Refunds by airlines will take a minimum of 12 weeks. JetSet-Go Travel will charge an administration fee for processing the cancellation of your booking. Please check with your travel agent prior to booking if you are able to get a refund. These cancellation fees can be as much as 100%. What if I need to cancel my booking?Ĭancellation penalties will be payable, depending on amongst others when you cancel, the suppliers cancellation policy and the fare rules. Similarly the product might not be available to be booked in the time it takes for your deposit to reflect, your money will be refunded in this instance. All increases will need to be paid by you. The cost of your product or service could increase due to demand, supplier rulings and exchange rate increases in the time it takes for your transfer to reflect. Your travel documents cannot be released until the transfer reflects in our bank account. JetSet-Go Travel does not accept cheques.īy electronic transfer: Please ask your travel consultant for bank details and notify your consultant once the EFT has been actioned. What payment options do we have?īy online payment link (electronic customer acceptance). Price may also vary due to amongst others availability, rates of exchange and taxes. Packages, seats and booking classes can sell out and prices increase. JetSet-Go Travel cannot guarantee any price or fare quoted for any length of time. You must not make any booking unless you understand and agree with the following: How long is a quote valid? ![]() Please read the below terms and conditions carefully.
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